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Frequently Asked Questions
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| What volume of leads can I expect
from IdentityWEB insurance portals? The volume of leads generated from your area codes depends on the number of consumers visiting our sites from those areas, and therefore may fluctuate from month to month. Furthermore, IdentityWEB does not hold on to an "inventory" of leads. You will usually receive prospect information within an hour after the consumer has submitted his or her Quote Request. Have there been any studies conducted on the success rate, or closing ratio, of the leads? No formal studies have been conducted to measure the closing ratio for the leads we distribute. Informal surveys, however, indicate that approximately 20-30% of our leads result in sales. Perhaps this is due, in part, to the fact that consumers who visit us already express an interest in personal finance and life insurance products. The information consumers submit to us tends to be more useful when compared to telemarketing leads, so our members are ready to "hit the ground running" when they make the initial call. Does IdentityWEB offer health leads as well as life leads? Health leads are not available through IdentityWEB at this time. When will my credit card be charged for IdentityWEB services? The second day of each month your credit card account will be charged any membership fees (Premier Membership only) plus any per-lead charges accumulated during the previous month. Please note that you are in control of the number of competitive and exclusive leads you receive each month, so the amount charged to your credit card account depends on the limits you set. May I pay by check instead of credit card? No. A valid credit card is required to activate your account on the Lead Management System. I try to sign up using the Secure Credit Card Sign Up option, but I get a "session expired" error message. The same thing happens when I try again. It is likely that you receive "Session Expired" messages because your browser is not set to accept "cookies." Cookies are very small text files written by our Internet server to your browser when information is exchanged. We utilize cookies in order to insure that only you--and no one else--may view personal or financial information relating to your account. Cookies also make it possible for you to request new pages (or, "sessions") without having to repeatedly enter your Username and Password. HOW TO SET YOUR BROWSER PREFERENCES TO ACCEPT COOKIES: If you are using Netscape Communicator 4.04 or 4.6: Click on "Edit," "Preferences" and
"Advanced." In the Advanced dialog box, look at the lower section labeled
"Cookies" and click "Accept all cookies," or "Accept only cookies
that get sent back to the originating server." Then click "OK." Click on "View," "Internet Options" and "Advanced." Under the Advanced tab, scroll down until you see the subheading, "Security." Look for the triangular, yellow warning icon and the word "Cookies." Select either "Always accept cookies," or "Prompt before accepting cookies." Then click "OK." If you are using Microsoft Internet Explorer 5.0: Click on "Tools" and then "Internet
Options" (this will bring up a new grey dialog box). Click on
"Security" and then on the "Internet" Globe icon. Click on the
the Custom Level Button at the bottom of the dialog box (will bring up a new dialog box).
Scroll down until you see the cookies options listed. |
